digital transformation
Business Innovators
- Create a Delightful Customer Experience
- Act as a Trusted Provider
- Optimize Supply Chain and Partner Ecosystems
- Ensure Agility, Resiliency and Security
- Embrace ESG
- Attract and Retain Top Talent
- Support an Ethical and Inclusive Culture
Leading Edge Technologies
Cryptocurrency and Blockchain
AI and Data Analytics
Cryptocurrency and Blockchain
Virtual and Augmented Reality
Robotics and IoT
5G and Everything as a Service
Voice and Natural Language Interface
Quantum
Innovation Strategy
Revenue generation
- Growth of existing revenue streams
- Development of new revenue streams
Operational efficiency
- Scale and leverage
- Resiliency
- Effectiveness and streamlined workflows
Customer experience
- Customer acquisition
- Service
- Knowledge and intimacy
- Stickiness
Experimentation and learning
• How will measure outcomes?
• What are key decision points?
• How will we measure and monitor risks?
• How will we build in and test resiliency?
• How much resource will we allocate and over what time Shorizon?
Considerations with New Technologies
Think about use cases And how Technologies and Technology Initiatives support Business goals
Evaluate those use Cases and don’t be Afraid to pull the Plug on initiatives That are not Beneficial or Impactful
Start small and Learn – and evaluate Often
Consider feedback loops
Remember education And skills training in Support of new Technologies and Approaches
Think about time Horizons to realize Benefits – how long Will it take? What Can we observe Along the way?
Building Blocks and Enabling Capabilities
Flexible and open architecture
Data Strategy
Agile Funding Model
Multidisciplinary Approach
Skills match
Moving Forward...
