digital transformation
Business Innovators
- Create a Delightful Customer Experience
- Act as a Trusted Provider
- Optimize Supply Chain and Partner Ecosystems
- Ensure Agility, Resiliency and Security
- Embrace ESG
- Attract and Retain Top Talent
- Support an Ethical and Inclusive Culture
Leading Edge Technologies
Cryptocurrency and Blockchain
AI and Data Analytics
Cryptocurrency and Blockchain
Virtual and Augmented Reality
Robotics and IoT
5G and Everything as a Service
Voice and Natural Language Interface
Quantum
Innovation Strategy
Revenue generation
- Growth of existing revenue streams
- Development of new revenue streams
Operational efficiency
- Scale and leverage
- Resiliency
- Effectiveness and streamlined workflows
Customer experience
- Customer acquisition
- Service
- Knowledge and intimacy
- Stickiness
Experimentation and learning
• How will measure outcomes?
• What are key decision points?
• How will we measure and monitor risks?
• How will we build in and test resiliency?
• How much resource will we allocate and over what time Shorizon?